What is an "interaction"?
An "interaction" is defined when a coupon is opened through the web via web view or through an API call.
If a user opens, claims, saves and/or validates a coupon, this only counts as 1 user interaction.
Examples)
1.) A user opens and claims the coupon = 1 interaction.
2.) A user opens, claims and validates the coupon = 1 interaction.
3.) A loyalty card user has received points or stamps = 1 interaction.
Keep in mind:
- We do not calculate a "user interaction" when a bot visits the coupon (Google crawler or Facebook crawler).
- User interactions will not add up if someone tries to refresh the page of the coupon link multiple times.
- All user interactions will, by default, reset on the first day of every month.